Maryland CATS II: FA 17: Document Technical Writing

CATS II Master Contract
Functional Area 17 - Documentation/Technical Writing

Description - To develop and/or maintain the following types of documentation: system documentation; user manuals; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; and backup, recovery and restart procedures; technical writing for proposals, presentations, standard operating procedures (SOP), policies and procedures.

Examples of Potential Services:

• Develop system documentation that captures functional, interface, integration, date, security, and internal control requirements, data sensitivity and criticality description, system/subsystem or modules, program, database design, security and internal control specifications;
• Document security specifications;
• Develop system documentation for a new or existing system;
• Develop technical specifications for a proposal;
• Develop standard operating procedures;
• Update SDLC documentation;
• Develop agency security policy and procedures; and
• Develop SOP for administration of a master contract.
• Support to develop Request for Proposals (RFP) for the procurement, design, testing and deployment of a system

 

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