Description - The IT Management Consulting Services include any of the following types of services: IT enterprise architecture, systems review for architectural consistency, strategic planning assistance, project management services, Master Contractor assessments and risk assessment analysis.

IT Enterprise Architecture Development

A) Description – Define, design, develop, implement and maintain enterprise architecture plans, strategies, inventories and recommendations to support enterprise architecture (EA) at the State and agency level.

B) Examples of Potential Services:

• Document and assess the current condition of the State/agency’s EA(s). This analysis may require documentation at the system or subsystem level;
• Recommend an EA strategy for the State/agency with potential interim steps or phases for implementation based on the current condition survey mentioned above;
• Provide recommendations for the development, implementation, assessment and maintenance of architectural principles, policies, standards and practices;
• Provide data architecture, applications architecture, technology architecture, enterprise architecture planning, information systems architecture, and architecture trade-off analysis;
• Conduct analysis and provide architecture impact assessments of proposed changes in information resources as directed;
• EA tool set development, implementation and management;
• Provide expertise to identify opportunities for integration and economies of scale across systems and/or organizations through the development or creation of enterprise architecture; and
• Provide consultation on architecture improvement and recommendations on coordinating IT investments and initiatives across the various State agency’s business processes.

Systems Review for Architectural Consistency

A) Description - Engineering assistance to integrate systems based on architectural standards and common infrastructures. In particular, recommendations for systems development, acquisition, and operations and to leverage common infrastructures effectively among various agency missions and services. Such application reviews may cover a variety of IT system environments from simple personal computer (microprocessor) and workstation applications; to local area networks (LAN) and wide area networks (WAN), to distributed processing systems; to web-based interactive systems; to large and very complex mainframe database and file management systems that utilize remote batch processing and interactive teleprocessing.

Examples of Potential Services:

• Assess system design of applications to ensure consistency between systems and enterprise architectures and best integration with common infrastructure before development (i.e., code generation);
• Evaluate and determine the adequacy and appropriateness of the proposed systems architecture and applications for the planned systems; and
• Assess risks related to systems development plans and change proposals to existing and target architecture at the systems and enterprise levels.

Strategic Planning Assistance

A) Description - Assistance in developing long-range IT plans, IT-enabled business plans, and program effectiveness measures related to proposed IT investments. Assistance with agency-level strategic planning for IT to ensure consistency with State-level (i.e., enterprise) plans and initiatives.

B) Examples of Potential Services:

• Analyze customer and citizen demand for IT-enabled services;
• Evaluate current and emerging technologies and assist agencies with planning the tactical and strategic migration of business services to these technologies;
• Develop IT strategic plans that align agency business and technology plans with State business technology and goals and objectives; and
• Perform strengths, weaknesses, opportunities, and threats (SWOT) analyses, critical success factor analyses, strategic business planning, strategic information systems planning, electronic government assessments, and other techniques used to establish strategic information technology plans.

Project Management ServicesA) Description - Successful IT project management services to ensure that IT project goals and objectives are met and that products are delivered on time, on budget and within scope, as well as meet the business objectives originally intended.

B) Examples of Potential Services:

• Ensure strategic alignment of IT projects by establishing project goals and objectives that are consistent with stated agency business drivers;
• Provide project planning, task prioritization, budget/cost analysis, scheduling, projections of staffing requirements, and performance measurements; and
• Assist State agencies with project management of IT project by assessing and modifying Project Management Plans (PMP), schedules, contracts and manages resources; delegating tasks; receiving, gathering, analyzing and disseminating information; setting goals and objectives; organizing project team and governance structures; understanding technology projects and preparing action and contingency plans.

Master Contractor Assessments

A) Description - Independent, third party assessment of Master Contractor products, capabilities and experiences.

B) Examples of Potential Services – Provide a review, evaluation and rating of IT Master Contractor performance on topics such as:

• Code of ethics and business practices;
• Financial status including assets, liabilities, operating capital, cash flow, insurance coverage, annual reports, legal history;
• Ranking among peers in the industry;
• Personnel qualifications;
• Reputation in the industry;
• Customer satisfaction levels in performing projects;
• Strengths and weaknesses in performing projects;
• Project management methodologies applied to projects and results; and
• Projects performed on time, on budget and within scope and meeting the business requirements originally intended.

Risk Assessment Analysis

A) Description – Assess the risks associated with costs, benefits, schedule, technical performance, human factors, safety and security. The analysis may include provisions for identifying risk areas, assessing risk factors, recommending appropriate resources to reduce risk factors, identifying and analyzing alternative actions available, identifying the most promising alternatives, and planning for implementation of risk reduction.

B) Examples of Potential Services:

• Assess risks and review technical risk assessments of an IT project, including subsystem designs, architectures, and computer systems in terms of their impact on costs, benefits, schedule and technical performance;
• Perform cost and schedule risk assessments to support various alternatives to meet mission need, recommend alternative courses of action when one or more interdependent segment(s) or phase(s) experience a delay, and recommend opportunities for new technology insertions;
• Provide fraud detection and prevention expertise on services to internal and external customers;
• Perform technical risk assessments at various points in the system life cycle;
• Identify areas of technical risk when translating operational requirements into system level requirements;
• Develop and/or evaluate potential methods of mitigating technical risks;
• Update evaluations in order to determine and forecast operational needs and changes;
• Provide presentations on reporting and operational enhancements;
• Develop operational management reporting tools and programs to prevent or mitigate risks; and
• Provide and/or develop risk management policies, procedures and guidelines.

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