Matrix Systems & Technologies

Background:

The Maryland Health Benefit Exchange (MHBE) engaged with Matrix Systems and Technologies Inc. on multiple projects to enhance their IT infrastructure and operational capabilities. These collaborations span over several years, reflecting Matrix’s consistent delivery of professional IT services and support.

Services:

• Project/Requirements Description: Matrix Systems and Technologies Inc. provided IT professional services and support under an Indefinite Delivery, Indefinite Quantity (IDIQ) contracting vehicle.
• Project/Requirement Description: Matrix Systems and Technologies Inc. supported the development of MHBE’s Call Center by delivering infrastructure services, strategic planning support, creation of training materials, and training call center staff.