Local
Prince George’s County Department of IT
Background:
The Prince George’s County Computer and Technical Services Contract of 2017 likely covered a range of IT and technical services aimed at supporting the county’s technological infrastructure and operations.
Services:
Matrix Systems & Technologies, Inc for the Computer and Technical Services Contract for Prince George’s County was an agreement to secure a range of IT services aimed at maintaining and enhancing the county’s technological capabilities. It included technical support, software and hardware services, cybersecurity, consulting, cloud services, and employee training, provided by selected vendors within a specified budget and timeframe.
Baltimore County Publis School Systems
Background:
Matrix Systems & Technologies, Inc. has been providing Baltimore County Public Schools (BCPS) with essential information technology staffing services. These services are delivered on an as-needed basis, ensuring that BCPS has the necessary IT support to address and resolve technology issues promptly and efficiently.
Services:
- Provided Information Technology Staffing Services
- Personnel work under BCPS direction, control, and supervision.
- Assistance with resolving technology issues at BCPS schools or offices.
Baltimore County Dept of Technologies Services
Background:
Matrix Systems and Technologies while working with Baltimore County Office of Information Technology aided in the County’s Information Technology Consulting and Technical Services (ITCATS) program. This program engaged with 24 providers at its peak. The County is transitioning from the ITCATS program to the State’s CATS+ program to benefit from a more robust structure, allowing for quick and efficient acquisition of IT resources through Supplemental Staff Requests tailored to the County’s specific needs.
Services:
- Information Technology Consulting and Technical Services (ITCATS) Program Management
- Managed the County’s ITCATS program, engaging with 24 providers.
- Transitioned to the State’s CATS+ program for enhanced flexibility and efficiency.
- Utilized Supplemental Staff Requests to obtain IT resources specific to the County’s needs.
Anne Arundle County Department of Technical Services
Background:
Matrix Systems and Technologies worked to provide Technical Services for Anne Arundel County. This contract was established to procure a range of IT and technical services to support and enhance the county’s technological infrastructure and operations.
Services:
Services that were provided range from wide array of essential IT and technical support to enhance county operations. It included comprehensive technical assistance through helpdesk services, system administration, and network management, ensuring reliable IT infrastructure and user support. The contract also facilitated the development and integration of custom software solutions, along with procurement, installation, and maintenance of hardware. Cybersecurity measures were implemented, including audits, security protocols, and monitoring to safeguard county data and systems.